HiDO Health Pill Dispenser App

For this project, I designed a mobile application from the ground up to pair with a smart pill-dispensing device developed by HIDO Health. As a contract lead designer, I was responsible for establishing the app’s foundational structure, user flows, and system logic, ensuring a seamless experience for both patients and caregivers.

Throughout the design process, I balanced usability with the quality and regulatory considerations required for connected medical device software, creating a solution that was both intuitive and aligned with industry standards. The project took 6 months.

Medical Device: HiDO Pill Dispenser
FDA Product Code: NXB
FDA Classification: Class II
Regulation Number:21 CFR 880.6315 for Remote Medication Management Systems

Medical Device Accessory: HiDO Patient App, HiDO Caretaker App ( this project )

*An accessory is a finished device that is intended to support, supplement, and/or augment the performance of one or more parent devices. ( FDA )

Medication Scheduling and Dose Management

Users can create, modify, and review medication schedules directly within the app. The system provides clear confirmation of programmed dispensing times and displays upcoming doses in an easy-to-understand format.

This feature was designed with IEC 62304 software lifecycle requirements in mind by ensuring medication schedules are accurately processed and validated within the software.

Risk analysis activities aligned with ISO 14971 were considered to reduce hazards associated with incorrect schedules, missed doses, or dispensing errors.


Dispensing History and Adherence Tracking

Users and caregivers can review dispensing records, adherence trends, and missed-dose events through a centralized dashboard.

The design supports traceability and documentation expectations commonly associated with ISO 13485 quality management systems. Software data integrity and reporting functions were developed in accordance with IEC 62304principles for software reliability and verification.


Caregiver Monitoring and Remote Access

Authorized caregivers can remotely monitor medication adherence, review dispensing activity, and receive notifications when intervention may be required.

Because the feature involves access to patient information, requirements were informed by ISO/IEC 81001-5-1cybersecurity guidance, including secure authentication, user permissions, and protection of health-related data.